Measure. Adapt. Deliver.

Trusted Operational Excellence Consultants

Are you looking for something that can help you to deliver the results from your business? Would you like your workforce to be highly participative and contributing more to your organisation's success on all fronts?

Operational Excellence helps in analysing processes in order to be more efficient and profitable.

Our objective is to help you implement these types of processes in a cost-effective way.

What is Operational Excellence?

Operational Excellence is the ability to analyse operational processes in order to identify wasteful activity (thus reducing cost) and by identifying and maximizing value-adding activity (thus driving increased profitability and process efficiencies). 

Workforce participation is the KEY factor in making any Operational Excellence process successful. By engaging with them, and working with them to improve their processes, improved results will have a significant impact on productivity and profitability. 

Everyone within the business, at whatever level and in every function, should be focused on delivering the operation excellence fundamentals.

  • A set of overarching, guiding principles applied to all processes and functions within the business. 
  • Is about people engagement in improving the work they do continually.
  • A process and result-focused. 
  • Improves product and process quality delivering enhanced customer satisfaction.
  • Develops individual and team skill sets.
  • Is a never-ending process.
  • Delivers profitability, development and growth for the organisation.

What does it mean to you?

Operational Excellence can bring huge benefits to businesses. Key to its successful implementation and adoption is ensuring that the design and execution of the chosen strategy is of the highest standard.

The correct strategy along with the appropriate, well designed and professionally delivered training will produce the desired results from a productivity and profitability standpoint.

How long does it take to implement?

An operational excellence strategy is not an overnight process and takes a big commitment from the whole of the organisation both in the short and long term.

Implementation time depends on workforce size and what tools and techniques are to be used - in most cases however, positive results can be achieved almost immediately in some operational areas.

How can it help your business?

Executing an operational excellence program helps support your workforce improve processes in a relentless fashion that will have a significant impact on productivity, profitability and customer satisfaction levels.

By focusing on business strategy, workforce, current process design and operating model.

We can help develop a measured, adaptable training package covering areas such as:

  • Improving Staff Engagement
  • Drive out Waste from processes.
  • Maximise Value adding opportunities.
  • Implement a process AND result-focused strategy
  • Improve product and process quality to deliver enhanced customer satisfaction.
  • Develop individual and team skill sets
  • Deliver profitability, development and growth for the organisation

Can Operational Excellence be implemented within any industry?

Yes, it can. We work with businesses of all sizes and deployed a range of programs to suit their industry. We’ve worked with clients in manufacturing, marketing, IT, legal and other service industries. 

It does not matter what size of the organisation we are talking about, the principles of Operational Excellence can be applied with outstanding results.


operational excellence training being deployed by Keith

"His ability to train and develop broad spectrum of people enabling them to flourish under his leadership and afterwards is real.
Keith’s experience from all over the world allows him to see through complex issues and identify simple effective solutions enabling rapid installation of enhanced processes."

Andrew Davies - Director Global Operations at 5N Plus Inc

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